About the gas meter

WARNING: Gas is a flammable substance. Eliminate ignition sources by extinguishing any naked flames, preventing smoking, preventing striking of matches and lighters and by not touching any electrical switches or using mobile phones when in the vicinity of a gas leak.

The gas meter is usually located in a metal meter box at the front of your property. It may be in a gas-only meter box or a combined gas/electric meter box.

The gas meter is the property of WA Gas Networks. WA Gas Networks is responsible for maintaining the meter as well as the service pipe which brings the gas from the mains in the street to the meter on your property.

Customers have the responsibility of ensuring the gas meter and service are protected from damage, and for enabling WA Gas Networks safe and unrestricted access to inspect or work on the network equipment, including the meter and service pipe.

Turning a gas meter on and off
To turn OFF the gas meter

• First turn off all appliance controls and pilot lights
• Then turn the main gas supply tap* to the OFF position

* The main gas supply tap is located near the gas meter – usually in the meter box.

To turn ON the gas meter

• Check that all appliance controls and pilot lights are turned off
• Return the main gas supply tap to the ON position. In the case of a gate valve, turn the wheel anti-clockwise
• The dial or indicator, behind the glass shield of the gas meter may move but should stop within a few seconds**
• Relight the pilot lights following the manufacturer’s instructions.

**If the dial of indicator on the gas meter is still moving after 15 seconds, turn the gas meter off as you may have a gas leak inside your home. You will need to arrange for a licensed gas fitter to check the gas piping/appliances in your home.